returns and cancellation policy

 

 

CANCELLATION POLICY
Once the order has been placed and Lemondecor has generated an order confirmation number, the order CANNOT BE CANCELLED under any circumstances.


All cancellations are subject to a 50% cancellation fee. Orders in transit cannot be cancelled. Any order requiring special production cannot be cancelled.

 


RETURNS POLICY
No return of merchandise will be accepted without prior written consent and shipping instructions from EIPL. Unauthorized returns will not be accepted by EIPL.


Consent to return consignment, at no cost to Endeavour Initiatives Pvt. Ltd., will be allowed only in exceptional cases subject to feasibility of clearing goods through the Customs Department.


A 50% handling charge will be deducted / charged on all fabric yardages returned with prior consent.
No fabrics may be returned until the client receives a Return Goods Authorization form and attaches the identifying label to the package for return to Endeavour Initiatives Pvt. Ltd.


No custom order will be accepted for return.


Fabric pieces of less than 5 meters (5.468 yards) are not returnable.


Goods are not returnable after 15 days from the date of invoice.


Freight charges are non-refundable.


All return payments will be made in the same mode of payment that the customer has used to purchase the product.

 


REFUND POLICY
All refund payments will be made in the same mode of payment that the customer has used to purchase the product.


Refund payments will be completed within 30 days.

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